Humana is one of the largest and most respected insurance companies in the industry. HumanaOne, once known primarily has an health insurer, has transformed itself into a complete individual product solutions company, offering health, dental, vision, life, and supplemental products including critical illness, cancer, final expense, hospital plans, and child life.
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In 2015, when we first launched the Bold Goal, we wanted to have a dream with a deadline and an accountability that we were going to try to make communities 20% healthier by 2020. It was more of an experiment. We're focusing on very specific markets, trying to learn the right kinds of techniques and tactics and strategies within a market that ultimately could produce better health and more healthy days. You were recently out of the hospital. How are you doing? Social determinants of health are extremely important to members' health, whether that be transportation to a doctor's office or we don't have enough food in the house or the electricity just got shut off. We try to uncover those things to help members. Humana is really focused on building partnerships with organizations that are committed to the same mission that we are, those that are addressing the health-related social needs of our members, food and security and housing, social isolation and loneliness, connectivity to the resources that members ultimately need in order to be healthy. The biggest thing that we look for in a partner is someone who is really focused on deeply engaging and integrating and working on these tough issues together. One of the things that I love about our Humana partnership is that it started with the Bold Goal. And that's exactly what we've been doing ever since. We've been boldly going out into communities. We have a deep, not a transitional, but a deep and vast relationship that cuts across our members.